These self-study packs use Welsh case studies to present business theories to learners in further education colleges. The packs target learners at level three but could also be relevant to learners at higher and lower levels.
The resources present:
- Characteristics of good customer service
- Characteristics of a retail business
- Managing a supply chain
- Event managment
- Building a team in business
As well as the packs, there are seperate links to the case studies in the form of a video.